Clients rarely get to see the amount of work a speaker does prior to an event. What happens on stage is the tip of the iceberg.

This section contains information designed to help you engage more deeply with your client prior to an event and provide longer term post event follow-up.

Downloads: Using and creating client satisfaction surveys The continual objective measurement of client satisfaction is critical to building long term brand loyalty and improving the services and products you offer. These downloads provide you with a Client Satisfaction form (written in Microsoft Word) and an associated spreadsheet to analyse the results (created in Microsoft Excel). For instructions on how to use these downloads, please see the associated article on client satisfaction. . . . keep reading Downloads: Review of online survey tools There are many high function online survey tools available today and they provide an excellent way of keeping in touch with your client base and assessing the needs of the market. This PDF provides a one page summary of the associated article. If you have MindJet Mind Manager and would like to download the original Mind Manager file, then you can access it in the Instant Knowledge Chart library. . . . keep reading Downloads: Post event followup There are many possibilities for future business that arise from single bookings -- potential is sitting in the audience, staring you in the face -- and it's there regardless of the size of the audience. This PDF provides a one page summary of the associated article. If you have MindJet Mind Manager and would like to download the original Mind Manager file, then you can access it in the Instant Knowledge Chart library. . . . keep reading Downloads: Client Needs This download summarizes all the videos in the series, "Assessing your client's needs" and looks at wider organizational issues, the event format, your role as a speaker, other speakers at the event and finally assessing the audience. The objective is to help you gauge an opportunity and collect enough information to be able to provide a sensible bid. This PDF provides a one page summary of the associated article. If you have MindJet Mind Manager and would like to download the original Mind Manager file, then you can access it in the Instant Knowledge Chart library. . . . keep reading